Business Processes Sections

User Guides

• IQ Returns Training - IPS Jackson - Internal
• IPS Publisher Mainframe Training Manual
• Mainframe Training - 4 Main Screens

New Title Laydown Process

• NTL Lock Types, Rules and Future On Sale Date
• New Title Laydown Process (NTL) -

Reserves

• Reserves Business Rules
• Logical reserve for ALL inventory of a specific title (Manual Allocation)
• How to Modify a Logical XR order
• Logical reserve for partial quantity with NO specific customer
• Logical Reserves for a Specific Customer

FAQ

• IPS Inventory Cycle Count
• Zendesk FAQ's for Light Agents
• Returns Process - Flow Chart
• Placing and International Direct Fullfillment Order in OMS - Freight Forwarder
• Sold Vs Non-Sold Clients
• How to locate an Order Entry and Run Number

See all 8 articles

Video Tutorials - Mainframe/OMS

• OM60 Shiplog
• OM60 Search Overview
• OM60 Releasing and Canceling BOs
• OM60 History Function
• OEBP Todays Order Screen
• OEBP Making Updates to Orders

See all 15 articles