Sold Vs Non-Sold Clients

Sold Clients are clients that choose to utilize the Ingram Publisher Services sales force to maintain and promote sales relationships with retailers. Since these are internal associates they are often more familiar with system flows and where to obtain information as they have access to Qlic and other internal systems that are not restricted to a specific publisher. These publishers also  most often choose our standard discounting,  payment terms, and the sale team can coordinate sales promotions with other publishers. Since IPS is the primary contact for these retailers the customers often contact Customer Care directly with any inquiries.   

Non-sold Clients are clients that choose to maintain their own sales relationship with retailers. These sales forces have IQ reporting and some are able to submit and track orders via the Rep Tool in ipage. Since they are the face of the publisher client often all correspondence from the retailer flows through them rather than directly to Ingram Publisher Services. They run their own promotions and set their own discounts so these can vary greatly.